Your Trusted Tech Ally, Mid North IT

Serving Commercial and Private Clients on the North New South Wales Coast

Coffs Harbour | Grafton | Kempsey | Bellingen | Macksville | Nambucca | Port Macquarie | South West Rocks | Woolgooolga | Urunga

Support at Your Place, or from Ours
At times, we will just need to be with you on site, and being based in North Boambee Valley, just at the South End of Coffs, we are placed centrally between the likes of Grafton, Yamba and MacLean in the North and Kempsey and Port Macquarie in the south. All of our technicians, all based in Australia (Mildura and Coffs Harbour) and provide the care you need by way of phone calls and remote session, driving down your support costs. We also have fast response times and highly competitive pricing.

An Integrated Approach by Design
We have at two-decade-long history of gathering together a collection of hardware and software items which complement each other and deliver trouble-free IT services for our clients. The a hardware we select is appropriately proportioned, balancing performance with value. The software we select provides comprehensive functionality, interoperability and security. You can rest assured that we know how to stitch these components together efficiently and effectively.

Keeping Your Domains Safe
A very common service that we supply to our valued clients is business grade email with Microsoft 365, and central to this is ensuring that the underlying domains are operative. Having an always available and functional domain underpins reliable delivery of mail.

Management of your Microsoft 365 Tenant
Assembling the moving parts of a Microsoft 365 Business Grade Mailbox can be difficult and time consuming. Who would want to do it? Well, we would, and we would do it right. We have a skilled and patient team of technicians who can step you and your staff through the detailed processes of setting up a new Microsoft 365 account, ensuring it is secure with Multi-Factor-Authentication and building a secure Windows profile with all of its trappings.

Additional Security with ESET
We highly recommend adding ESET to the security stack because it provides a wholistic approach to minimising the threat attack service, and it gives us management oversight over devices. While ESET builds on the security with the Microsoft 365, it is also strengthening security by keeping itself and a computer's operating system patched and updated. What's more is that we can see the health of your systems, as reported by ESET, and act pro-actively where and when it is needed.

Protection Against Errors and Internal Malfeance
Building on MFA in Microsoft 365, and Endpoint Protection with ESET, we highly recommend the cloud-to-cloud backup offered by Acronis. Having multiple retained copies of your data could prove to be priceless should your data ever be ransomware attached, or deleted or modified by a disgruntled staffer.